Just steps from Niagara Falls, the Holiday Inn offers excellent views of nightly fireworks displays every Sunday, Wednesday and Friday from May through Labour Day weekend . Hotel amenities include free parking and Wi-Fi, indoor and outdoor swimming pools, a sauna and whirlpool.
I made a reservation 2 weeks before my trip and when I got here they said I have a reservation made for 2 people whereas we were a party of 4 and I had mentioned that. They refused to accommodate us...
1. Our room wasn’t ready until 3, although this is check in time, many others were able to check in early. 2. I wanted to take a photo of the water feature near the pool at 9:30 am; they wouldn’t let...
Newcastle upon Tyne, United Kingdom
Disappointing customer service from the Front desk staff at check in. The woman who did the check in asked for the card I had made the reservation on but without my explicit authorisation then...